Senior Service Designer

Do you see potential for improvement all around, and wake up wanting to make the world a better place? Does your heart beat for user centered design, and is your mind bursting with ideas on how to re-think and develop services or even entire industries? Does it seem instinctive for you to work analytically and communicate visually?  

We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions. How about you? We’re looking for a like-minded Senior Service Designer with the experience, passion and skills to help us rid the world of crappy design – one project at a time.

Would you like to…?

• Collaborate on scoping, planning, and delivering on exciting service design projects
• Plan and conduct qualitative field research around the world using design research techniques
• Analyze and synthesize field and desk research data to identify key insights, and translate them into service concepts
• Ideate, prototype, and test your service concepts
• Present to clients, design and facilitate workshops, and host co-creation sessions
• Participate in shaping and developing service design methods and tools within Designit
• Advocate for the evolution of methodology and project approach within the studio and region
• Contribute to shaping projects through business development
• Stay updated on the latest developments, trends, and/or thinking within your field and share your knowledge and thoughts with colleagues
• Share your passion for the discipline and craft with clients, colleagues, and peers around the world

We would like you to be…

• A problem solver, with ideas that challenge the ordinary, together with the drive –­ and the guts – to bring them to life
• A confident and empathetic leader, able and willing to drive projects forward, and contribute your subject matter expertise
• Able to tackle problems analytically and innovatively, and with a systems mindset
• A strong facilitator, presenter, communicator, and collaborator
• A practiced designer who is very comfortable working in a consulting role and preferably has had previous experience working in an agency/consulting, or comparable environment
• Passionate about design solutions, concept development, design research, and mentoring others
• A collaborative self-starter, always willing to be proactive while coaching and working with others to make impact happen for the client
• Someone with a ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together

Would you like to join an organization that…?

• Embraces work-life balance – our employees’ well-being remains a top priority for us!
• Introduces weekly and monthly inspiration sessions at the local and global levels, which include speakers from inside and outside of Designit
• Promotes a culture of learning and advocacy
• Works and collaborates remotely. We continue to safeguard the health of our employees, so our interviewing and on-boarding process will remain virtual until further notice