Service Designer

Accenture
Job Description
As a (medior) Service Designer, you fall in love with problems and find different ways to explore root-causes, side-effects, and always ask ‘why’. You’re a natural problem solver who applies design thinking in your life. You can communicate thoughts and manages to explain abstract complexity with simplicity. You take risks, like to collaborate, and get a thrill out of finding irrefutable answers in creative ways. Working for various clients, you are comfortable with jumping with research tasks, facilitating workshops, and designing digital prototypes.
Your job
As a medior service designer, you:
- Are familiar with applying design thinking principles & human centered methods to the design process
- Are the advocate for user needs using various research methods
- Plan, support, facilitate workshops & design sprints with clients
- Are a team player with a positive attitude and collaborate with multidisciplinary teams
- Communicate ideas, concepts, insights both verbally and visually through the creation of deliverables such as presentation, user journeys, personas, etc…
- Support the wire-framing and creation of prototypes
- Plan and execute user-testing sessions
- Adapt quickly to different ways of working and support the team accordingly
Qualifications
Your background
- You have a master degree from an education institution in the areas of design or a related field
- Demonstrate a passion for design, problem-solving, human-behaviour
- Have interest, experience, and knowledge about service and interaction design, methods, and tools
- You are an excellent researcher and able to digest insights from a variety of sources and information. Embrace and make sense out of complexity
- You are able to translate those insights into ideas and prototypes
- You have experience in planning and executing Design Sprints and in workshop facilitation
- Be organized, attentive to detail & flexible
- Be willing to learn, get feedback, and iterate
- Care for the graphic design quality of deliverables
- Experience with software like Sketch, Adobe XD or Figma is a plus
- Speak and write English with proficiency, Dutch is a big plus
More jobs at Accenture

Service Designer
Accenture

Interaction & Service Designer
Accenture
More jobs in The Netherlands

Service Designer
Kamer van Koophandel

Service Designer
Odido Nederland

Service Designer
Eindhoven University of Technology
Report this Job Listing
Proud Partners



We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career