Agency / Consultancy
Service Designer
Archived
Full Time
Deloitte
A world class work experience for all Deloitte employees in
the Netherlands – that’s the Digital@Deloitte mission. We
accelerate innovation at Deloitte by building custom digital
products for the most pressing employee needs. We do
this in a diverse (10+ nationalities) and inclusive team that
treasures autonomy, work-life balance and user centered
product experiences. As a User Researcher / Service
Designer, your impact will:
- On 7000+ Deloitte employees;
- Inform the product strategy with your work and shape the products that are released;
- Add to the pipeline and the projects this team picks and works on;
- Influence Executives and Senior Leadership on Employee Experience.
What you offer
- Proficiency in human centered methodologies and/or service design methods
- Empathy & advocacy for the employees (users)
- Ability to work independently as well as collaboratively, as needed
- Connecting dots and always asking “why”
- Persuasive storytelling and “selling insights”
- Stakeholder management
- Designing service and product experiments ranging from pilots to quick & dirty
We would also love it if you also bring:
- T shaped profile – we love them!
- Experience in running longitudinal user research and empathy programs
- Workshop facilitation and co-creation
- Quantitative analysis
- Understanding of Lean / MVP and agile methodologies
- Understanding of Product Design
Location
Soest, UT
Type
Full Time
Industry
Agency / Consultancy
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