Service Design Jobs
Agency / Consultancy

Senior Service Designer

Archived
Full Time

Designit

Do you want to solve real problems for real people, while putting the people you’re designing for and with center stage?
We are Designit, a global experience innovation company with creativity at its heart. We believe in teamwork, fun, complex projects, and simple solutions – We are expanding our Stockholm office and are looking for a Senior Service Designer to join us.

Would you like to…?
  • Work with ambitious clients to design new services that create a positive impact for business, people and planet
  • Scope, plan and lead service design efforts with a global team of designers
  • Conduct qualitative research to identify insights and opportunity spaces and turn them into innovative and differentiating service concepts
  • Create future customer journeys across channels and touchpoints for some of the world’s leading international brands
  • Make new service experiences tangible through scenarios, artefacts, prototypes and pilots, to be communicated with the client and tested with users
  • Work closely together with clients and other actors, facilitating workshops and co-creation session
  • Collaborate with designers from other disciplines to bring new services to life
We would like you to be…
  • A skilled professional with 5+ years of experience working with service design
  • Great at synthesising primary research, analysing outputs from user insights, and developing actionable insights
  • A great communicator and workshop facilitator and a solid client partner, able to listen, learn, advise and build strong relationships with our clients
  • Have visual skills to communicate information in a way that creates common understanding and engagement
  • Be proficient in other service design techniques like journey mapping, service prototyping, testing, service specification, blueprinting etc.
  • A problem solver, with ideas that challenge the ordinary, together with the drive–and the guts – to bring them to life
  • Someone with a ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together
  • A graduate in design, research, business, or other relevant educational backgrounds
  • Fluent in one of the Scandinavian languages and English – other languages are a bonus!
Location
, Stockholms län
Type
Full Time
Industry
Agency / Consultancy
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