Service Designer

GrupoSC Distribuidora de Medicamentos
JOB DESCRIPTION
We are looking for people to help us fulfill our purpose of bringing more health to more people . If you are a proactive professional, flexible to changes and willing to commit to the search for continuous improvement, join us !
RESPONSIBILITIES AND ASSIGNMENTS
For this vacancy, we are looking for a profile to support us in conducting processes of empathy, collaboration and experimentation to improve the journey of Grupo SC customers.
- Conducting customer surveys;
- Mapping and redesign of journeys;
- Facilitation of ideation workshops;
- Conducting experimentation, A/B testing, and rapid prototyping;
- Development of solutions that meet the needs of our customers in an original and charming way.
REQUIREMENTS AND QUALIFICATIONS
- Complete Higher Education;
- Desirable – Graduate and/or Specialization.
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